Real Problems. Real Solutions.
Real Results.

The Problem

A pediatric clinic running Windows Server 2003 domain attempting to support Windows 11 devices. Legacy login scripts with multi-minute timeouts. Unencrypted devices handling patient data. One staff member's quote said it all: "I come in an hour early just to get the computer started before patients arrive." No centralized policies, no secure backups, unstable network mapping. Patient care was suffering because staff spent their time fighting computers instead of helping children.

The Solution

• Complete domain migration from Windows Server 2003 to 2019 with zero data loss
• Migrated entire device fleet from Windows 7-10 to Windows 11
• Implemented BitLocker full-disk encryption via Active Directory GPO management for HIPAA compliance
• Rebuilt login scripts for modern infrastructure, eliminating legacy timeout issues
• Centralized print server deployment, backup systems, and network drive mapping
• Comprehensive security overhaul meeting HIPAA requirements

The Impact

Staff who arrived an hour early to "warm up" computers now arrive on time and start working immediately. Patient data secured with full-disk encryption. Centralized Group Policy enabling security controls impossible on 2003. Staff can focus on patients, not fighting their computers.

The Problem

A 50,000-square-foot manufacturing facility relied on multimode fiber between two buildings, but the entire path was constrained by 1 Gbps ports and converters end-to-end. Building A hosted CAD drawings for Building B, leaving ten workstations contending for a single 1 Gbps link. Production engineers waiting for files to transfer. Bottlenecks during shift changes. The fiber infrastructure was capable of more, but legacy networking equipment was the limiting factor.

The Solution

• Replaced entire network stack—legacy Netgear, Cisco, HP, and ad hoc fiber converters
• Deployed modern UniFi enterprise switches with 10 Gbps fiber uplinks
• Upgraded server with 10 Gbps fiber NIC for CAD file distribution
• End-to-end hardware refresh across switching and fiber conversion infrastructure
• Created bandwidth headroom for concurrent 1 Gbps workstation access

The Impact

The inter-building bottleneck was eliminated. The backbone now supports up to ten concurrent 1 Gbps workstation pulls instead of ten users sharing a single 1 Gbps link. Production engineers get their CAD files instantly—no more waiting, no more shift-change bottlenecks. The infrastructure finally delivers what the fiber was always capable of.

The Problem

A local union's payroll PC suffered a hard drive failure with no backups. Payroll was due by end of day—if the system didn't recover, members would not get paid that week. The stakes were clear: union members depended on that paycheck. Families waiting. Bills due. No pressure at all. The hard drive was failing, sectors going bad, and the clock was ticking toward end-of-business.

The Solution

• Sector-level clone of the failing disk to preserve all recoverable data
• Attempted direct boot recovery from cloned image
• Performed P2V (Physical-to-Virtual) conversion to repair boot sector integrity
• Restored working image to new physical drive for immediate production use
• Validated Sage Payroll application and data integrity
• Delivered replacement workstation next morning for seamless operation

The Impact

A replacement machine was delivered the next morning, Sage launched cleanly, and payroll processed on time—ensuring the union's members were paid without interruption. Crisis recovery completed in time to keep payroll on schedule. No one missed a check. No families went without. When it absolutely has to work, it works.

The Problem

Day before July 4th. A bug in Unidesk app layering software corrupted the backing storage, taking down hundreds of persistent virtual desktops across the VMware Horizon infrastructure. This wasn't just IT downtime—this was a mortgage servicing operation in a heavily regulated environment. Hundreds of staff unable to take customer calls for forward and reverse mortgages. Compliance violations piling up by the hour. Customers unable to reach their servicer. Regulatory penalties looming. Other engineers attempted recovery, found no technical fix, and walked out to start their holiday weekend. There was no magic solution—only work. Lots of it.

The Solution

No clever trick. No technical shortcut. Just manual rebuilding, one desktop at a time, for 24+ hours straight:

• Assessed complete scope of corruption across hundreds of virtual desktops
• Confirmed no technical recovery path—only complete rebuilds would work
• Worked 24+ hours straight rebuilding desktops and app layers from scratch
• Prioritized mortgage servicing staff to minimize regulatory exposure
• Created detailed documentation pattern for remaining rebuilds
• Coordinated handoff strategy for additional engineers returning from holiday

The Impact

Come July 5th, 75% of mortgage servicing staff could take customer calls again. The remaining 25% followed a documented pattern that returning engineers executed within hours. Regulatory compliance maintained. Customers reached their servicer. What other engineers abandoned as unfixable became a working solution—not through cleverness, but through someone willing to stay and do the work when everyone else had given up. Sometimes the best technical solution is just refusing to quit.